Report a Power Outage, Hazard or Electrical EmergencyP: 1-844-797-7920
- Report a power outage affecting your premises;
- Report a hazard or unsafe electrical condition - e.g. downed power lines;
- Report information about Alectra Utilities equipment such as graffiti, fence damage at substations, low wires, etc.
- You can also view our Power Outage map or call 1-844-797-7920 to get estimated restoration times for power outages in the Alectra Utilities service area
Our System Control and Call Centre staff are on duty 24 hours a day, 7 days a week.
Customer CareP: 905-840-6300
Alectra Utilities no longer accepts in-person payments
Credit & CollectionsP: 905-840-6300
ON1CALL - Call Before You DigP: 1-800-400-2255
Business Offices175 Sandalwood Parkway West
Brampton, Ontario L7A 1E8
H: Monday - Friday: 8:30 AM to 4:30 PM
RFx Procurement Opportunities
Suppliers interested in participating in formal RFx solicitation procurement opportunities shall register at RFx Procurement Portal at https://alectrautilities.bonfirehub.ca/login or email RFx@alectrautilities.com.
Community Support Program
Through Alectra's Community Support program, we sponsor local organizations that promote sustainability within our communities - learn more.
All contents © 2017 Alectra Utilities. All rights reserved.