Alectra Utilities Commitment to Privacy
Protecting your privacy and the confidentiality of your Personal Information is a standard by which Alectra Utilities conducts its business. The collection, use and disclosure of customers' Personal Information is fundamental to our day-to-day business operations and as such, we strive to provide you with the best customer service. This includes respecting your privacy and treating you fairly.
Alectra Utilities (formerly Brampton Hydro) has established a Privacy Code to inform you about our practices and procedures concerning the collection, usage and disclosure of your Personal Information. It tells you the ways we ensure that your privacy and the confidentiality of your Personal Information are protected.
If you have any questions or concerns about privacy at Alectra Utilities, please contact us at:
- Name, Title: Indy Butany-DeSouza, Vice President, Regulatory Affairs & Privacy Officer
- Mailing Address: 2185 Derry Road West, Mississauga, Ontario L5N 7A6
- E-mail: PrivacyOfficer@alectrautilities.com
- Telephone: (905) 821-5727
- Fax: 1-866-458-1236
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